GreenWorks by Shane Inc. is committed to respecting and protecting the privacy of our customers. Please review our policy statement for detailed information.
Collecting Your Information - Our site uses an order and registration form so that you can request information, products and services. However, you can visit our site at any time without identifying yourself or providing any personal information.
Our order form asks for contact information about you (email address, mailing address, telephone number). This is used to fulfill your order and to get in touch with you when necessary. The financial information you provide (credit card number and expiration, billing address, etc.) is used to bill you for products and services. We use SSL (secure socket layer) and PGP technology to protect the security of your credit card information.
Using Your Information-We do not sell or rent the information you provide us to third parties.
If you have any hesitation about placing an order with us online, we invite you to make your purchase by phone by calling 1-202-265-3335. Our sales representatives are available 24 hours a day, seven days a week and will be happy to customize your order with the online chat feature.
Removing Your Information-You may request to have your name and email address removed from our mailing list at any time by emailing us. Your name and email address will be removed immediately. However, if you place an order after removing your email address from our mailing list, you will still receive an email confirmation of your order.
Protecting Your Credit Information-GreenWorks by Shane Inc. uses a sophisticated secure encryption server on which to store all of your personal and financial information. This information is maintained in our company and is not available to anyone outside our company. In addition, we have strong internal security measures in place to prevent the loss, alteration or misuse of your information once it is in our records.
By Mail: Customer Service
1145 23rd Street,
NW Washington, DC 20037
By Phone: 1-202-265-3335
By Email: Contact Us
GreenWorks by Shane Inc., is committed to building lasting relationships with our customers and to providing the best customer experience possible. We are constantly reviewing and updating our product and services offerings in order to respond to the needs of our customers. We are always happy to hear from you and invite you to email us or to call our customer service department at 1-202-265-3335.